India today represents the most mature and strategically embedded GCC ecosystem globally: Rajat Raheja, Amdocs India

At a time when GCCs are redefining enterprise operating models, Rajat Raheja, Division President, Amdocs India, believes the shift has been nothing short of structural. What began as a cost-arbitrage strategy has steadily transformed into a strategic engine powering innovation, product ownership, and long-term enterprise value. “Over the last decade, GCCs have undergone one of the most consequential shifts in enterprise operating models,” Raheja says. “What began as a cost-arbitrage construct, focused on efficiency and scale, has gradually evolved into a strategic engine for innovation, product ownership, and long-term value creation.”